I read through some of the history of the Internet article written
by the Pew Internet and American Life Project, and found the predictions for
2020 to seem very true for even 2013! The
first finding was that the mobile device will be the primary connection tool to
the Internet for most people in the world by 2020 seems to be very true from my
experience. This article was written in
2008, when I first started working. At
that time, our company didn’t use smart phones as standard for sales personnel,
but today, the iPhone is the standard issue phone for anyone who has a company
phone. More and more of our employees
have company phones; it is not just the sales force. With the increasing adoption of smart phones,
it makes sense that these devices will be the primary connection to the
Internet. Also, in the Kelley connect
week, I learned that in Kenya, although many citizens don’t have electricity,
they do have cell phones. With the
Internet beginning to pervade these developing nations, smart phones will be
cheaper and easier for these people to acquire than a desktop computer would
be. For developing nations for sure, the
mobile device will be the primary connection to the Internet.
The other finding I thought was interesting was that the
division between personal time and work time will be erased. In 2013, I’m definitely seeing this shift
change. As we become more connected, the
concept of the 9-5 job is increasingly disappearing. Working with international business, we need
to have calls in the late evening to talk with colleagues in the Asia-Pacific
region. Now that I have a smartphone, I
am always getting emails, work and personal, pushed to my phone, and when I see
them, I feel the need to respond and address the issue immediately. Even when I’m on vacation, I still check
email and respond so when I get back to work, I’m not days behind. On the flip side, if I get a notification to
pay a bill while I’m at work, I pay it online right away instead of waiting
until I’m home to pay it on my personal time.
With this division fading away, I
think we will also see a rise in employees working offsite.
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